Computer & office support
Slow or crashing computers, Windows and software problems, printers and scanners, upgrades and replacements.
Bergen & Passaic County · North Jersey
Professional IT support for small businesses & home offices.
Help with everyday computer problems, Wi-Fi, email and security from an experienced IT professional. For small offices, home offices and households across Bergen and Passaic County.
- One-time help, IT projects or monthly support
- Computers, Wi-Fi, email & security
- Evening & weekend appointments
Services
What I can help with
Start with the problem. I’ll handle the technology behind it, on-site across Bergen and Passaic County, or remotely when that’s faster.
Wi-Fi & networking
Dead spots and dropped connections, router and firewall setup, shared printers, and secure remote access to the office.
Business email & cloud
Microsoft 365 or Google Workspace set up properly: email on your own domain, shared files, Teams, and moving from an old provider.
Employee setup & new computers
Get new employees productive from day one with properly configured computers, accounts and secure access. When someone leaves, their access is removed promptly and company data stays protected.
Security & data protection
Two-step sign-in, virus and device protection, and backups that are actually tested. Practical security improvements sized for a small office.
Not sure where your problem fits?
Text a photo of the error or a quick description. I’ll take a look and get back to you with next steps.
Home & home office
Computer help for your home & home office
Having trouble with your computer, Wi-Fi, printer or work-from-home setup? Get professional help with troubleshooting, new devices, software problems and backups, on-site or remotely.
- Slow or frozen computers
- Viruses & pop-ups
- Wi-Fi dead spots
- Printer problems
- New computer & file transfer
- Photo & file backups
- Work-from-home setup
- Video calls & webcams
Ways to work together
One problem, one project, or every month
Flexible hourly, project-based and monthly options. You know the price before any work starts, and no contract is needed for one-time help.
One-time support
A specific problem fixed: a computer, the Wi-Fi, a printer or an email issue.
- Remote or on-site
- Hourly or fixed price, agreed first
- Evening and weekend appointments
IT projects
A defined job with a clear scope and a written estimate.
- Office network or Wi-Fi upgrades
- Moving to Microsoft 365 or Google Workspace
- New computers for the team
Monthly IT support
An ongoing IT contact for your business, without hiring a full-time IT person.
- Scheduled maintenance and check-ins
- Accounts, devices and access managed
- Scope agreed in writing
How it works
- Tell me what’s going on. Call, text or email. A photo helps.
- Get a plan and a price before any work starts.
- Pick a time: evenings, weekends, or remote when that’s faster.
Monthly IT support
Your small business IT partner, without a full-time hire
Keep your office technology running smoothly with scheduled maintenance, account management, computer support and practical IT advice. Each agreement is built around your office: your people and devices, what’s included, and when visits and remote sessions happen.
For example
A 7-person accounting office with no IT person
A monthly plan could cover a scheduled visit for updates and checkups, accounts and laptops set up when someone joins, access removed when someone leaves, a check that backups actually work, and booked remote help when problems come up.
Good to know: monthly support is planned, scheduled work with response times set in your agreement. It isn’t a 24/7 help desk or an emergency service. Pricing depends on your users, devices and scope.
What a monthly plan can include
- Scheduled maintenance & updates
- System health checks
- User accounts & access
- Device setup & upkeep
- Security reviews
- Backup checks
- Scheduled remote support
- New hire & departure setup
- IT advice & planning
- Priority scheduling
Who you’ll work with
Enterprise IT experience. Local, personal service.
I’m David Cotto. I’ve spent my career in corporate IT at Fortune 500 and Big Four companies: supporting users, deploying and managing Windows computers, running Microsoft 365, and handling networking and security.
IT Professional NJ is my independent business, based in Ringwood and working across Bergen and Passaic County. You deal directly with the person doing the work, not a call center, and appointments are set for evenings and weekends so your day isn’t interrupted.
- Plain-English explanations, no jargon
- Price agreed before work starts, no upselling
- Everything documented and handed over to you
- Se habla español
Technologies I support
- Microsoft 365
- Azure cloud
- Entra ID & AD
- Intune & Autopilot
- Windows 11
- Windows Server
- VMware & Hyper-V
- Linux
- Cisco networking
- Firewalls & VPN
- Backup & recovery
- macOS & iPhone
Service area
Bergen, Passaic & Hudson County
On-site visits by appointment on weekday evenings and weekends. Nearby towns not listed are welcome too. Remote support anywhere in New Jersey.
Bergen County
Offices, practices and home offices across Bergen County.
- Woodcliff Lake
- Montvale
- Park Ridge
- Westwood
- Mahwah
- Ramsey
- Ridgewood
- Paramus
- Hackensack
- Teaneck
- Englewood
- Fort Lee
Ringwood & nearby
Homes, home offices and local businesses around Ringwood, including nearby Rockland County, NY.
- Ringwood
- Wanaque
- West Milford
- Oakland
- Pompton Lakes
- Wayne
- Kinnelon
- Suffern, NY
Hudson County
Remote support for offices and home offices, with on-site visits on scheduled days. Se habla español.
- Jersey City
- Hoboken
- Union City
- West New York
- Weehawken
- North Bergen
- Secaucus
Contact
Request IT support
Call, text or email, or send a request online. If I miss your call, leave a message and I’ll call back.
By appointment: weekday evenings & weekends
English & Spanish · Se habla español
Thanks, your request was sent.
I’ll get back to you as soon as I can, usually on a weekday evening or the weekend. If it’s urgent, call or text (856) 219-6134.